Discussions

[NumsBowl]

This is a pretty odd issue and I'm struggling to properly describe it.

Ok, short of it is - I use my TV mostly for my PC. I have noticed a few weeks ago that if I have a dark element on the screen (say, my browser tab bar or something), this dark element will leave a weird ghost line of its height across the screen, that shows up entirely in other dark parts of the screen.

I took this video to try and express what I mean. Note that there are several lines of varying darkness that seem to correlate to how dark the UI element is, and that they track the UI element as I move it.

https://www.youtube.com/watch?v=byyv6IKfUaU&feature=youtu.be

Any thoughts? I asked TCL for advice and they basically fobbed me off, so, I dunno. Seems to happen on other inputs besides my PC, but obviously my PC is the only one I can really test it with.

[RokuTannerD]

Thanks for the note here. It's hard to say what may be occurring.

Have you tried connecting a different computer to your TV to see if the same issue occurs? Have you observed this when using any other HDMI input source on your TV? 

Thanks,

Tanner

[NumsBowl]

It's hard to tell and test, given how weirdly specific the problem is, but it appears to only affect my main PC - or at least it doesn't seem to be affected my PS4, which is my only other input. I can't really easily test it on any other inputs, given how hard it is to replicate.