Discussions

[LeoBloom]

Hello

I am using a soundbar that doesn't have HDMI ARC, but the WiFi Roku remote will not send IR signals if it is paired to the Roku TV

I was wondering if I purchased the Roku® Standard IR Remote from the Roku accessories store if it would work with my Roku TV (which does have IR fallback)

[Tivoburkee]

The IR remote sold by Roku will not control TCL Roku TV, if you need an IR remote I suggest eBay.

[RokuDanny-R]

[post moved]

Hi,

Thanks for letting us know about the issue that you are experiencing.

If you are looking for a replacement remote for your Roku TV, you would need to contact your TV manufacturer. You can reach TCL here: https://support.tclusa.com/

You can also order a replacement remote that is compatible with your TV on the Roku TV Accessory page here: Roku TV™ Accessories

Happy Streaming!
Danny

[Tivoburkee]

Supposedly there's secret menu that has feature to unpair all RF remotes, once done your oem remote will start communicating via IR to TV. No need to get another remote.

[LeoBloom]

@Tivoburkee how do I do this? This would solve my problem