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Roku Employee
Roku Employee

Re: TCL 43S425 image stuttering while "game mode" is turned on

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Hi everyone,

Thanks for the posts.

If you are unable to resolve the issue you are experiencing with Game Mode and are running the latest OS 10.0, please see the current open thread here: https://community.roku.com/t5/Discussions/Game-mode-stuttering-on-with-10-0-update/m-p/680533#M18339

In addition, please provide us the following information:
-Roku TV brand and model
-serial number
-device ID
-software OS/version
(these can all be found in Settings > System > About)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing

To avoid further confusion, we will be closing this thread out.


Danny R.
Roku Forum Moderator

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