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swoasis
Newbie
‎09-21-2023 04:26 PM

Stuck on Connecting...This may take a minute

Pretty new Hisense 32" Roku TV just stuck on "Connecting...this may take a minute" at the Let's connect devices screen. Have tried turning on/off, unplugging, and pressing various combinations of buttons to no avail. Any suggestions? Is it trying to connect to WiFi or something else?Stuck ConnectingStuck Connecting

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AvsGunnar
Community Streaming Expert
‎09-21-2023 09:53 PM

Re: Stuck on Connecting...This may take a minute

@swoasis 

Yes, the RokuTV is trying to connect to the wifi.

My Insignia RokuTV has been doing this of late (searching for wifi each time it is turned on), so not real sure what introduced this behavior. (normally just keep it on a 2.4ghz network dedicated to the TVs).  Seems to only be affecting my RokuTV and not my other Roku devices.

If takes longer than a few seconds to connect, try unplugging the TV for a minute or two and try restarting your router.  

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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