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dbalge172
Level 7

Streambar reboots when opening YouTube

We have streambars on our living room and bedroom televisions. The one in the living room works okay but the bedroom  Roku reboots as soon as we load YouTube. The TV has fire TV built in and YouTube loads okay with the fire, 

I did a factory reset and set it up again and it still reboots when you open YouTube 

Thoughts?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Streambar reboots when opening YouTube

@dbalge172

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more, specifically in that order. 

Does this clear up the issue you are seeing? Please keep us posted what you find out.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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