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kieron013
Newbie

Roku suddenly quit responding to the remote

It was working fine this morning, then went to watch a show on Disney+, but the app was glitchy, and lagging really bad, so I went back to home to see about an update, which took a couple minutes to do so, but once back on the home screen, the remote no longer responds. I changed out the batteries, with no luck, I can use the remote app on my phone, so I know it's the remote itself, I also unplugged roku, and plugged it back in. What else should I try?

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renojim
Community Streaming Expert

Re: Roku suddenly quit responding to the remote

Do you have a voice remote?  Is there a microphone button or a pairing button on the back or inside the battery compartment?  If you do have a voice remote, try pairing it again:

How to set up your Roku® voice remote | Official Roku Support

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