Discussions

[lame153]

I have a Roku streambar and two wireless Roku speakers. Tv is Roku plus series 4k tv. The speakers are playing sound but the soundbar has no sound. Someone said to connect the speakers to the soundbar, and they show connected in the soundbar. They also show connected to the tv. It’s weird because you can access the soundbar Roku menu in the hdmi input arc option. I think this might be causing the issue but not sure.

Cec is setup correctly and the soundbar is connected to hdmi arc. Still no sound from the soundbar. Any suggestions?

[RokuHaz-M]

Glad you brought this to us! @lame153

I understand your concern about your Roku Soundbar not producing any sound. Let's work together to resolve this issue! To assist you better, could you please tell me:  

• When did you first notice this problem?
• What steps have you taken so far to try to fix it?
• Did you happen to see any update alert when you ran into this problem?
• Can you tell me what version of the OS your Roku TV is running?

In the meantime let's try this on your TV: Go to Home > Settings > System > Software Update > Check Now. Once updated, do a quick System Restart.

Let me know how it went.

Thanks!

The Roku Community Team