Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Mini55
Newbie

Roku on one TV and Roku Onn on another

Hello,

On my main TV in the living room, I have a Roku device. In my bedroom I have a Roku Onn TV. I am unsure if when my TV in the bedroom was set up, I used my login that I had for the living room device. The apps that I have paid for show up on the TV in the living room but when I pull them up in the bedroom, they want me to Sign up or sign in. When I try to login with the login I use in the living room it does not work. Also, to make matters more confusing, my Roku account in the living room has different apps than the one in the bedroom. My only guess is that when the one in the bedroom was hooked up, it was hooked up with a different login and password. How can I fix this? Do I have to factory reset the one in the bedroom and start all over? 

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Roku on one TV and Roku Onn on another

@Mini55, you can see what Roku account a Roku device is linked to by checking the email address that's displayed on each one under Settings->System->About.  The only way to change it is to factory reset the device.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.