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cdb66
Newbie
‎04-12-2023 10:12 PM

Roku TV screen dark - need assistance

Can't seem to get my tv to reset. Turned it on and the screen was dark

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1 REPLY 1
RokuDanny-R
Retired Moderator
‎04-13-2023 10:02 AM

Re: .It was fine when I turned it off

Greetings @cdb66 

Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with a black screen on your Roku TV.

Can you please provide more details about what you seeing? When you turn on your TV, are you still able to hear audio from your Roku TV?

Are you able to shine a flashlight to the screen and see what is displayed on screen, or is the screen completely black?

Please keep us posted what you find out and we will be more than happy to continue assisting you.


Thanks,
Danny

Danny R.
Roku Community Moderator
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