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Kimsy
Level 7

Roku TV not finding my Wi-Fi signal.

I am trying to go through the initial setup and when I select set up for home use it tells me no networks found
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4 Replies
atc98092
Level 13

Re: Roku TV not finding my Wi-Fi signal.

"Kimsy" wrote:
I am trying to go through the initial setup and when I select set up for home use it tells me no networks found

What model TV is it? I think all TVs are dual band, but can't say for certain. If you're looking for a 5 GHz router, it's possible it's running on a channel that Roku doesn't support. I don't have the channel list with me right now, but I know channel 149 is good. Also, using something other than the TV, how many wireless networks are visible from the same room? Perhaps there's a dead spot in your coverage, but unless you are located in a particularly rural area, you show see someone's wireless. 
.
If there are other wireless networks in the area, but the TV still shows none, my guess is it's defective and should be exchanged. I had an issue with a brand new Insignia Roku TV that was stuck in a loop during setup. I replaced it the same day and the new one has been fine for a couple of years now. 
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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DBDukes
Level 9

Re: Roku TV not finding my Wi-Fi signal.

"atc98092" wrote:
... I don't have the channel list with me right now, but I know channel 149 is good. ...

Might this be useful?
https://www.electronics-notes.com/artic ... dwidth.php

Or this?
https://ipfs.io/ipfs/QmXoypizjW3WknFiJn ... nnels.html
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
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jeffrok
Level 11

Re: Roku TV not finding my Wi-Fi signal.

Another thing I'd try is to power off the TV, unplug it, leave it unplugged for a good 30 seconds, plug jt back in and power it back on.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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atc98092
Level 13

Re: Roku TV not finding my Wi-Fi signal.

Thanks Dukes!

@Kimsy: look at the North America column and note the channel numbers with a check mark. Those are the only 5 GHz WiFi channels that work on North American Roku players. The DFS channels are not supported. But also please let us know if you can see any wireless networks at all. I know in my home I can see over a dozen of my neighbor's SSIDs, and that's only the ones that have broadcast enabled. If you can't see any, I believe the TV is defective. 

Rats, the chart didn't paste well at all. Just use any of the following channels for the 5GHz band: 36, 40, 44, 48, 149, 153, 157, 161, 165. 
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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