Discussions

[Kryttlerae]

Every day when I turn my Philips Roku TV on there is no sound and it needs to be reset by unplugging and waiting 30 seconds to plug back in and turn on for the sound to come back. Tv is only 2 years old. Any ideas on why it’s constantly doing this? I have done a factory reset several times. 

[Anonymous]

Hi @Kryttlerae

Welcome to the Roku Community!

Have you tried contacting the TV manufacturer - Philips to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. They'll be the best ones to help regarding your issue.

You can contact them here: Philips Support. Call them at 1-866-309-5962.
We hope it helps!

Warm Regards,
Lianna

[pkaboo1234]

i'm having the same issue with my roku tv. Did you happen to find a solution? Thanks.