Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MrWalls
Reel Rookie

Roku TV knocks my wifi down

My Roku TV started disconnecting from the wifi. When connected, it was very unstable. I tried everything starting from moving the router, to changing passwords, updating TV software, etc. An internet technician came (Virgin), he changed the router, all fine until I turned on the TV and connected it to the wifi. The whole wifi network just fell. So now the issue is clear, the TV not only has a very unstable connection, but it knocks the wifi down. Importantly, it started happening recently, while I used it without issues for the last 2 years. The technician suggested a cable connection but this is not possible here. Also, there are no errors shown. Finally, the technician said that he saw some cases with Roku TVs having this issue. Any advice? Thanks!

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.