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Level 7

Roku TV display issues

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please i need help. its been a couple of months that i have my roku 55 inch, it never fell or got damaged in any type of way but now the screen display looks like the image is fading away bit by bit. It use to automatically go back to the normal display and looks clear but now the screen is messy 

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Roku Employee
Roku Employee

Re: display issues

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@jtognifode13 

Thanks for the post.

This would appear to be a hardware related issue. Have you tried contacting your RCA support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach RCA support here: https://www.rca.com/us_en/television-4-us-en/customer-support-396-us-en or at 1-800-968-9853.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Level 17

Re: display issues

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Roku doesnt make TV's.

I'm not sure what youre seeing exactly.

Try Settings/Display Type>>720p

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Level 7

Re: display issues

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i tried to restore the settings still the same issue also i dont know how to change the display to 720. here is the pictures9fd54857-a452-42c2-b754-a5f5a20aa4e5.jpg537dd41d-4451-4abf-84cc-b37a033bf1c4.jpgc45221fe-b8e1-424c-9157-b35bc0992d1e.jpgec1e21a5-db59-4b50-8a32-b327cb2268e5.jpg

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Roku Employee
Roku Employee

Re: display issues

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@jtognifode13 

Thanks for the post.

This would appear to be a hardware related issue. Have you tried contacting your RCA support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach RCA support here: https://www.rca.com/us_en/television-4-us-en/customer-support-396-us-en or at 1-800-968-9853.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post