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Annie22
Level 7

Roku TCL TV insanely dim/dark screen

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Waking up this morning I noticed my Roku tcl tv was dim to the point of a black screen. Shining a light on the screen would show the big white lettering slightly better, but any grey/small text is lost to the dark. I honestly havent even touched visual or developer settings before today, so this happened for seemingly no reason, as far as I know. Roku TCL TV Model 40s305.

When turning the tv on it'll flash normal/bright, showing the red "loading" screen clearly, for nearly 1 second, before dimming again. I've reset my settings, replaced my surge protector/tried a normal outlet, I've reset my roku (both with a 1 hour power cycle, and a hard reset from in the settings). I've turned my brightness up & down, and even factory reset my roku tv. When I tried plugging a roku stick into my roku tv, and selecting hdmi 1, it'll show up named "roku #2" but the tv was still dark. I know this tv should work, considering it's bright/normal for a second when it's turning on. It was last updated December 13th and it checked for new updates 2 hours ago, to no avail. I feel like I've tried everything, hoping I can get some suggestions on any other possible solutions.

2 Solutions

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GeneralMayhem
Level 8

Re: Roku TCL TV insanely dim/dark screen

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Changing the mode with the * button on remote from "vivid" to "movie" mode worked for me.

View solution in original post

Pgoel6uc
Level 7

Re: Roku TCL TV insanely dim/dark screen

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Go to settings, and restart the TV from there. Worked for me twice!

View solution in original post

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34 REPLIES 34\
mm10o0
Level 7

Re: Roku TCL TV insanely dim/dark screen

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my tcl roku tv is dim/dark screen,reset everything, not working

 

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LindaCorron
Level 7

Re: Roku TCL TV insanely dim/dark screen

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I’m having the same exact problem does anyone know how to fix it?

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Colombo233
Level 7

Re: Roku TCL TV insanely dim/dark screen

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Same! Home screen is fine, but as soon as I turn on Live TV or any streaming apps, dark to almost black. Any answers?

Pert_J
Level 7

Re: Roku TCL TV insanely dim/dark screen

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Am I just dumb or has anyone answered this question? I'm only seeing 3 replies, and they are all stating the same problem. Am I looking in the wrong place, or what?

JDOG1976
Level 7

Re: Roku TCL TV insanely dim/dark screen

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SAME PROBLEM

 

Becky6kidz
Level 7

Re: Roku TCL TV insanelysame dim/dark screen

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Same TV and same problem!! WTH!!

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Becky6kidz
Level 7

Re: Roku TCL TV insanelysame dim/dark screen

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We fixed ours by unplugging the TV and waiting 5 minutes and then plugging back in. So it needed a hard reset. 😁

Egeggatt
Level 7

Re: Roku TCL TV insanelysame dim/dark screen

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It worked! Unplugged TV for 5 minutes and now it is back to normal. Thank you! 

LOVELY38
Level 7

Re: Roku TCL TV insanely dim/dark screen

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Follow these steps to place it on movie mode.

Press * on your remote

Scroll down to PICTURE SETTINGS, then press ok to open

Press right arrow to place tv on Movie mode.

Your color should restored to normal. There are also finer adjustments you can make a that time if u so choose.

picture directions below.

IMG_1026.PNG

IMG_1027.PNG

Hope this helps!!