Discussions

[Joshhaha]

Hey that’s my post

[Msgasl]

I tried this after two hours of trying to get my channels back and found this helpful solution.  Thanks.

[Brejet]

Thank you! This worked for me and my Mom. I did not want to do a factory reset. Restart didn't work, this did.

Thank you! Thank you! 

[jurassical]

I wish Roku would send their so-called software engineers home and leave our TVs alone.

[Susee237]

Okay - I figured it out- a work around that’s a pain! But, I managed to get my local channels back! I had to disconnect our internet network and - voila! I can now access my antenna channels. However, if I want to watch any streaming channels I will have to go into settings and connect to the network to see any of them! Talk about a pain!!! Fix this!!!

[Abbyboots72269]

Over-the-air channels or Cable Qam, to receive them once again while we wait out the software update resolution, if you are using a Roku TV, go to your home screen, settings, TV inputs, scroll to antenna TV, manage channels. Put a checkmark in the "Hide Streaming Channels". 

~~Copied from another user~~

[Viking6583]

I lost all my streaming channels, and have all my antenna channels.   They were there and the next thing I knew they were gone under my Live TV guide.

[R0kuSkeptic]

Exact same problem you described - they've basically 'bricked' the TV paid for, and now want to charge for the 'free' streaming channels?  No notice?  The Roku support has been terrible from day one....  What lackeys run and work for this company?

[Jelge]

My channels were back when I turned on the tv this morning to get the local news. Still showing version 11.5.0 so not sure this was an update issue on our devices. Maybe on the Roku server end. 

[n2radio]

I had the same experience last night.  However, this morning, my OTA channels and free streaming channels are visible again.  I did not have a chance to see if there was a software update overnight.