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upperKACE
Level 7

ROKU Soundbar remote delay

-The romote has a delay when not used, new system only 3 months old, battery's that came with. 5 feet away. 

-YouTube app loading to black screen with audio.

-remote not responding, makes current app studder, sometimes reboots.

-audio muted when woken up

Roku Smart Soundbar  

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RokuDanny-R
Roku Employee
Roku Employee

Re: ROKU Soundbar remote delay

@upperKACE 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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upperKACE
Level 7

Re: ROKU Soundbar remote delay

@RokuDanny-R 

YL00C3774395

A new issue is YouTube videos stumble over the first few seconds of audio. 

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