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TommyCakes
Newbie

Peacock is still charging me!

Peacock is still charging my bank account for a monthly subscription. I cancelled back in November, I cannot log on to peacock because it doesn’t remember my account/email/password or username. I have tried to cancel it through the Roku app but it does not even show up as a subscription.  So I cannot watch peacock or find my account and I’m paying for it still. Can somebody give me any answers? 
thanks!

2 REPLIES 2
Neil0655
Newbie

Re: Peacock is still charging me!

Could never get Peacock to open. Would not except my email and password. Keeps telling me to try later.

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deweb
Newbie

Re: Peacock is still charging me!

I had the same problem. I highlighted the Peacock app on the Roku home screen and pressed the * button on the remote. I used the menu that popped up to cancel the subscription. I had to do it 3 separate times over 2 months but it finally took. Good luck. 

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