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Dlhbball2006
Level 7

Onn tv Not powering on, worked after unboxing yesterday

I unboxed my Onn Roku 50” yesterday & it worked great. Today it won’t turn on but has red light at remote sensor area. 

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4 REPLIES 4\
Tivoburkee
Community Streaming Expert

Re: Onn tv Not powering on, worked after unboxing yesterday

Try unplugging it for bit and power it back up. Try new batteries in the remote too. Is there anything in front of the tv like a soundbar that could interfere with IR of the remote?

Edmund
Roku Community Streaming Expert

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wheresmando
Level 7

Re: Onn tv Not powering on, worked after unboxing yesterday

I bought onn roku TV 50. For my daughter. Set it up a month ago. And is doing the same thing, having the same problem 

RokuDanny-R
Roku Employee
Roku Employee

Re: Onn tv Not powering on, worked after unboxing yesterday

@wheresmando 

Thanks for the note.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

You can reach them here: http://onntvsupport.com/#product_support-2 or at 1-844-334-2355.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Area19Organics
Level 7

Re: Onn tv Not powering on, worked after unboxing yesterday

My tv just did this so on my phone I normally connect YouTube through casting and that’s the only thing that turned my tv back on 🤦🏽‍♀️

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