Discussions

[jimmy0460]

So there's this problem with my tv like everytime I go on youtube or any other app the whole tv freezes and restarts and it's constant over and over so if anybody has any information please let me know cause my tv is a pice of **bleep**

[RokuArvyS]

Hi @jimmy0460
 Welcome to the Roku Community! We understand that you're having problem with the channel in your Roku device to access it. We're sorry about the experience, this is not what we aim for. We'd like to gather more information about the issue you're running into. Can you please give us more details regarding the issue you're having so we can further assist you.

• What troubleshooting steps have you done so far?
• Is there an error message when attempting to stream the channel?
• Have you tried to remove the channel, restart your Roku device before adding the channel and open it again?

Once we have these details, we will be able to assist you better!
Keep us posted, we're looking forward to your response.
Best regards,
Arvy