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ShayShay89
Newbie
‎11-26-2022 04:24 PM

My Roku tv won’t load channels

My Roku tv factory reset on its own and now all my channels are gone! When I try to reload channels it says there’s no space which is impossible because nothing is there. Now I have a tv I can’t watch anything on. Need a solution ASAP 

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RokuDanny-R
Retired Moderator
‎12-01-2022 05:17 PM

Re: My Roku tv won’t load channels

@ShayShay89

Thanks for the post.

Have you verified that the Roku TV is linked to your Roku account by seeing if the email matches in Settings > System > About?

Please keep us posted and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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