Insignia Roku TV 6303X. Movie and Tv content won’t play. Netflix app won’t open at all and returns to tv Home Screen. Other paid apps such as Prime Video will open and play previews and trailers but not the tv show or movie content. Free apps such as IMDb will open and when a selection is made some commercials will play, some commercials will freeze and tv show or movie content does not play. The only thing I found operating properly is Pluto tv.
Roku system is showing a software update made last night, Sept 22, 2021 @ 12:53 am, software version 10.5.0 Build: 4164
Home WiFi Network is operational with signal strength excellent. I’ve restarted tv twice.
insignia model ND-55DR710NA17 Serial number YW0063502313 Device ID 5WD716502313
All apps have been manually updated and same issues Sept 23 @ 5:16 CST
In the past, I've found that when the Roku installs a major update to its software it may not automatically update all channel apps that have new versions to accommodate the Roku update. Manually running an additional update check as soon as you receive the Roku update can make sure you have the latest versions of all your channel apps and prevent many update-related problems (Settings > System > System update > Check now).
Despite having had access to the Roku update as it was being developed, some channels may take a few days for their developers to issue needed updates, so a manual update check is a good first step when running into specific channel problems.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
I too am having this problem. Netflix will not launch. I would think it's a bad practice to push out a system update BEFORE the applications running in the system are updated respectively. The wife and I use the Netflix app on a nightly basis. I know .. sounding like a whiner. Just voicing my distaste for this.
Can you please provide more information about the issue you are experiencing? Who is your ISP (internet service provider)? Have you already tried rebooting your wireless network to see if that resolves your issue?
For troubleshooting purposes, are you able to connect to another wireless network, such as a mobile hotspot, to see if you are experiencing the same issue occur?
Please keep us posted what you find out and we will be able to assist you further.