With it powered on, at the top of the where the inputs are there is a reset pinhole, using a pen or something press and hold for more then 30 seconds. This will do factory reset. This rest pinhole is above the usb connector.
That actually helped me a lot, although not because of the factory reset. I figured out that one of the buttons is faulty. The little plastic underlay inside is supposed to 'pop' back up when pressed and released. One of the keys doesn't pop. So I just tore my remote apart and cut out one of the contacts for a key I won't use (Vudu), taped it underneath the contact that won't pop, reassembled, and voila! Remote fixed, tv responding now. Thanks for your comment! It lead me to the answer!
Im having same Issue and non of my buttons are defective. I can only control choice of language by scrolling with Fast Forward and rewind button.
The ok button just makes a "DINK SOUND " as well
Hi tatertne
We're here to help!
Are you also experiencing the issue with the remote of your Roku TV? If so, please be advised that remotes for Roku TVs are manufactured directly by the TV manufacturer. We would recommend reaching out to the TV manufacturer's customer support team to report the issue and get help.
For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV
Please keep us updated.
All the best,
Kariza
