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Level 7

Half of my roku tv screen is very dark!!

The roku tv in my daughters room is half dark and the other half normal picture. I've done factory reset 2wice today but nothing is working. I need help since support isn't available over phone. I have added a pictures as well. 20200729_151131.jpg

 

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2 Replies
Roku Employee
Roku Employee

Re: Half of my roku tv screen is very dark!!

@Mike24 

Thanks for the post.

It's possible that this may be a hardware issue. Have you tried contacting your Roku TV manufacturer  support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturer contact information, visit our Community post here: Contacting Support for Your Roku TV

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 20

Re: Half of my roku tv screen is very dark!!

Do you have a speaker near that side of the tv? Or somethig with a  magnetic field? 

Edmund
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