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Lhav8020 · ‎06-30-2024

The espn app whether is installed or now continues to pop up on our tv. It is also turning the tv on! We have installed, uninstalled, cleared cache, done multiple factory resets. Roku and Hisense are both saying it’s not their issue without helping fix.

renojim · ‎06-30-2024

I suspect a faulty remote. Take the batteries out of the remote and use the mobile app as a remote and see if it still happens.

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renojim · ‎06-30-2024

I suspect a faulty remote. Take the batteries out of the remote and use the mobile app as a remote and see if it still happens.

Roku Mobile App - Free for iOS® or Android™ | Roku

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

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