Have a TCL TV and closed caption cannot be turned off. Checked all apps for updates. Turned off cc in all apps and in settings. No luck
Thanks for the note here.
Is this issue occurring in every channel on your TV?
You can adjust caption settings in Settings>Accessibility>Captions mode to enable/disable this functionality.
If you need additional support, you can reach your Roku TV manufacturer's support directly at 1 (877) 300-8837 or online at: https://support.tclusa.com/contact-us?contact_query=Please%20enter%20your%20question