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Level 7

Closed caption

Have a TCL TV and closed caption cannot be turned off. Checked all apps for updates. Turned off cc in all apps and in settings. No luck

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Level 19

Re: Closed caption

Thanks for the note here.

Is this issue occurring in every channel on your TV? 

You can adjust caption settings in Settings>Accessibility>Captions mode to enable/disable this functionality. 

If you need additional support, you can reach your Roku TV manufacturer's support directly at 1 (877) 300-8837 or online at: https://support.tclusa.com/contact-us?contact_query=Please%20enter%20your%20question

 

Thanks,

Tanner

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