I just bought this Onn Roku TV yesterday. I started setting it up, connecting it to my WiFi. It then asked to start a system update. I of course agreed to it and then left the room, since updates usually take a few minutes. I come back to see the display on, but completely black. There’s still sound, and the remote is still working, but no display. I don’t have any children and nothing hit the TV, so I don’t know what’s wrong. I’ve tried to restart the tv and left it unplugged all night. Yet, nothing is working. Help would be much appreciated because if I can’t get it working I’ll just return the TV tomorrow.
Customers have reported that unplugging the TV for 10-15 minutes, then plugging it back in resolved the issue you are experiencing. We would recommend trying that troubleshooting step to see if that helps what you are seeing.