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Gilopezsr · ‎07-02-2024

Our Roku 65” tv screen turns on then a minute later goes completely blank with black screen. How or who can help? TV is only 6 months since we bought it

renojim · ‎07-03-2024

@Gilopezsr, if you've tried leaving it unplugged for an hour or so, the next thing would probably be to try a factory reset. If neither of those help, contact Roku support at https://support.roku.com/contactus.

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renojim · ‎07-03-2024

@Gilopezsr, if you've tried leaving it unplugged for an hour or so, the next thing would probably be to try a factory reset. If neither of those help, contact Roku support at https://support.roku.com/contactus.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

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