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Becky6
Newbie
‎06-12-2023 04:31 PM

roku keeps returning to homepage after 20 min

my roku keeps returning to the homepage after 20 minutes.  I have tried all available suggested fixes.  I used a roku streaming stick.

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AvsGunnar
Community Streaming Expert
‎06-12-2023 07:20 PM

Re: roku keeps returning to homepage after 20 min

@Becky6 

You can find the model number of your Streaming Stick under Settings/System/About.

If your Streaming Stick is a model 3820/3821, you can try disabling the Power Saving Feature under Settings/System/Power/Auto-Power Savings/20-min [uncheck to disable].

Feel free to post an update with your Roku model number and clarify what steps you have tried if still having issues.  "All the available suggested fixes" is a bit vague.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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