discovery plus Troubleshooting
I have been using my discovery plus channel without any problem but since this monday 9/13/2021 this app wont start on my roku device. I notice the roku made an upgrade that day, all my other apps w...
Forum Discussion
marieli_9 wrote:I work the problem directly with discovery+ help by putting a ticket report of the problem and submitting photos of the message. Reported on Monday and they keep track of the report by email with me everyday until it started working on Thursday. I did not cancel it. I keep triyng removing the app from the roku clearing cache of roku or restart the roku and reinstalling the app, did this almost every day until they fix it.
Did you get a resolution to this issue? Having the same problem.
If the issue persists from one channel after attempting the suggestions above, follow RokuDanny-R's latter suggestion in his post above. Channels on Roku are maintained by the channel developer themselves. They are the best ones to help you out with this matter.
Thank you for your understanding.
All the best,
Kariza
