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Secondstory's avatar
Secondstory
Reel Rookie
3 hours ago

Black Screen on Youtube app

Figured I'd bring this up again.  I followed an older thread about this and thought I'd found a fix.  I posted that here:
Black screen on Youtube app | Roku Community

The above fix only works temporarily.  I've gone through these steps multiple times, but the problem keeps coming back.

Here's what happens step by step:

1. Watching a youtube video

2. An add comes on 

3. At the end of many ads, the "video" part of the screen shrinks to make space on the screen for a QR code.

4. At that point, the rest of the video part of the add turns to black

5. Once my video starts back up after the add, I get sound, but the screen is black

6. Exiting out to the youtube video and clicking on it again, gets the video working again, but then you have to fast-forward to the point in the video where you left off.

Please add to this thread if this is happening to you!

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