Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jading1
Newbie

cannot sign in existing acct on parmount plus

i have a roku tv, i already have a paramount plus acct from tmoble, but roku will not give me sign in option for existing acct as it did with disney plus and peacock, is there any way to sign in without new acct?

0 Kudos
1 REPLY 1
RokuKarla
Retired Moderator

Re: cannot sign in existing acct on parmount plus

Hello @jading1

Thanks for reaching out to the Roku community!

Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to Paramount plus support to report the issue and for further help. They can resolve the error you are having with channel authentication.


Regards,
Karla

0 Kudos