A warm welcome here in the Roku Community, @Yugston!
Thanks for bringing this to our attention. We'd like to gather more information about this so we can provide you with an accurate resolution.
May we first know on what specific app or channel this issue occurs? Also, does it randomly happen whenever you pause a movie or TV show? If so, could you please specify which?
Furthermore, if you can send us a video of it, that would be a big help.
The best course of action will be suggested once we have a better understanding of the situation. We'll be anticipating your response!
Best regards,
Carly
Carly Y.
Roku Community Moderator
