Unsubscribing only keeps the subscription from automatically renewing. You will still have access to the subscription through its original expiration date.
Ok. The unsubscribing method, remove Weather Channel, System Restart, and then add Channel back, sadly, did NOT work. It keeps remembering my "continue watching" episode.
So, as an experiment, I started an episode of another on-demand show called Weird Earth. Ran the first episode for awhile, then stopped it. Now it has a Weird Earth "Continue watching" episode icon also. AND....now it does the same crazy thing if I chose EITHER "continue watching" shows, or the original general icons for the series. They all send my display back to Roku Home screen with "Weather Channel" highlighted.
So, it's starting to look like it's not specific to a certain show....just its on-demand functionality.
Same here!! No response from the weather channel customer service.
HeatherFlower71: Thx for the comment. Yeah, I tried asking things on another couple of threads too (like "The Weather Channel (TWC) App Crashing when loading") but kept getting the same advice. Another user (KrisL) on that other thread reported the same problem this week.
So, the steps of (a) canceling the subscription, (b) removing the channel, (c) Power restart (either unplug or do it using the menu), (d) adding channel back, (e) logging back in, and (f) even RE-subscribing again......is useless. Nothing useful from Weather Channel streaming support by email (the only way to have any contact with them as I know of)....just sorry, please be patient, etc. I mean, it's been a week already....
I had about 5 different Roku Support tickets (chats) that didn't do anything. The 6th ticket of today was actually USEFUL....they gave me a full refund!
Sad....we really wanted to watch those shows.
Exactly the same thing from my systems, I have three different Roku systems experiencing the exact same symptoms as described here. Response from TWC support is "We are aware and are working on a fix" two weeks ago. I'm going to keep flooding them with support requests until this is fixed. The on demand content was 90% of the reason I subscribed.
