Forum Discussion
The glitch would be on The Weather Channel's end. They're responsible for the content within their channel/app.
Thx. I sent an email to the Weather Channel streaming support. So far only got a generic response saying they created a case and are looking into it.
I did see on this forum, however, to try removing the Weather Channel from my ROKU channel list, do a system restart, and then add it back. However, even if I "log out" of the Weather Channel, it won't give me an option to remove it. I read that it won't unless I actually unsubscribe completely.
I've paid for an annual subscription, which just started about a week ago. If I unsubscribe, will that create login problems after I've added the channel back? Thx.
- renojim3 years agoCommunity Streaming Expert
Unsubscribing only keeps the subscription from automatically renewing. You will still have access to the subscription through its original expiration date.
- Jonny73 years agoChannel Surfer
Ok. The unsubscribing method, remove Weather Channel, System Restart, and then add Channel back, sadly, did NOT work. It keeps remembering my "continue watching" episode.
So, as an experiment, I started an episode of another on-demand show called Weird Earth. Ran the first episode for awhile, then stopped it. Now it has a Weird Earth "Continue watching" episode icon also. AND....now it does the same crazy thing if I chose EITHER "continue watching" shows, or the original general icons for the series. They all send my display back to Roku Home screen with "Weather Channel" highlighted.
So, it's starting to look like it's not specific to a certain show....just its on-demand functionality.
- HeatherFlower713 years agoReel Rookie
Same here!! No response from the weather channel customer service.