Channels & viewing

[zawadzki]

ACTULLY VIKI APP IS NOT WORKING ON MY TV

[Enkii]

My Viki stopped working 2 days ago.  I have a ticket number and the person who responded to my email was Maricel, from Viki.  The only thing they said was that they are aware of the problem and that they forwarded it to the engineers. The app was previously working on Roku just fine. It seems they're update broke the app

[ToddAndMargo]

Hi All,

I can get Viki on all my computers, but since the last Roku update (10.5.0 build 4208), both my Roku devices will blue circle when clicking on the Viki icon, the Viki side bar will pop up, then I get dumped back to the main Raku screen.

Removing and reinstalling Viki did not help on either machine.

Any words of wisdom?  Shake fist at it?  Cuss?

Many thanks,

-T

[Captiveinfl]

When will it be fixed? Come in. Its been days. 

[Ello2022]

@Captiveinfl  It’s not up to Roku to fix

https://downdetector.com/status/viki/

[Enkii]

It has been going on for two days at my end

[blackpink]

yeah it’s not working for me either. EVERYTIME i try to open the app on the tv, it tries to load for a few seconds then it crashes directly to the Home Screen. 

[Enkii]

Mine too.  Seems it is still affecting many subscribers to Viki

[Ello2022]

@blackpink @Enkii  Please read the link I keep posting. Viki has some huge sever issues as indicated by Downdetector 

https://downdetector.com/status/viki/

[Ello2022]

@ToddAndMargo  Please read the link from Downdetector 

https://downdetector.com/status/viki/