Hi @Fobu,
Welcome, and thanks for posting here in the Roku Community!
We understand that you are having problems with a refund. To be better assisted with your subscription and billing inquiries, don't hesitate to get in touch with our Accounts and Billing team since they are the specialized department to best cater to your inquiry. To contact them, kindly refer to this link here. Select the Accounts and Billing option to be directed to their contact information.
Best regards,
Eunice
Eunice L.
Roku Community Moderator
