Weather Channel app won't let me sign in. It just offers me a 7 day free trial with 2 options. One to start the free trial and one to sign in if you already have a subscription. I select the latter because I have a subscription, enter my email and password for the subscription. It takes me back to the original 7 day free trial page with the same two options and responds with, "you're all set. Your Roku account already has an active yearly subscription and you can start watching right away." But I can't because it's a loop. Sign in button, enter email and password and it's back to the message, lather, rinse, repeat.
I should mention this is regarding a Roku 3. It seems that the community is only for people that have the latest devices. I should have to by the latest devices to get support. Feels very scammy.
If your subscription was obtained through Roku, have to tried to view it inside The Roku Channel?