Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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ymy
Newbie

Trouble adding the Kocowa channel

I trying to add the Kocowa channel. It keeps asking me for a PIN. In my settings, I have checked that a PIN is NOT required to add a channel. It won't let me add a channel without a PIN. How do I get around this?

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renojim
Community Streaming Expert

Re: Trouble adding the Kocowa channel

Is it possible that you have more than one Roku account?  Check the email address displayed under Settings->System->About and make sure that's the one you're using to log in at https://my.roku.com .

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