Forum Discussion

Octonia's avatar
Octonia
Newbie
4 years ago

Total Greek TV assistance please

How please! How to make the channel guide go away so I can watch in full screen mode?  And then how do I get the channel guide back again without having to go HOME and start all over again? I have a 5 day trial period, and if I can't figure it out I will cancel because it's a pain.  What buttons on my remote do I use please?   I have a Roku SE.  Thank you for any assistance.

13 Replies

Replies have been turned off for this discussion
  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator

    commissionshock

    Thanks for the post.

    Can you please specify the issue you are experiencing? Are you seeing this issue within the channel itself? If so, 

    you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

     

    Thanks,
    Danny

  • If you notice in the mini screen feed there's a banner that states for fullscreen mode press the play/pause button. To exit from fullscreen mode I believe its the "back" button, or you could use the channel overlay in fullscreen to go to other channels.

    In the guide, using the * button allows you to switch from TV to Radio, but when you are in Radio you have to make sure the radio stream is paused to be able to switch back to TV mode.

  • Nes's avatar
    Nes
    Channel Surfer

    I've updated my payment method and the app still wont give me access.  I have updated, removed, reinstalled and restarted my device and its still the same message.  I chose the paypal method.  In my roku account payment history it shows my payment has been taken out march 12 but there is no access to the channel it keeps saying to sign in. Is the app going through maintenance?

    • renojim's avatar
      renojim
      Community Streaming Expert

      Nes, just to be clear, the procedure must be in this order - remove, restart, reinstall.

      Removing and immediately reinstalling a channel/app accomplishes nothing.

      • Nes's avatar
        Nes
        Channel Surfer

        That is the order I did and my payment method is operational with other apps, but this app keeps telling me to subscribe. I'm not sure why this problem is occurring.