Re: [Waiting on Partner] Tennis Channel Issues
I paid also $109 7/04/2023 and cannot get tennis plus and have no tennis. Tennis plus says it is roku problem however they have not fixed the problem.
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Hi danlc,
Thanks for the post!
We understand and would like to take a closer look into this issue you're running into.
Could you tell us more about this? Are you seeing an error message? Is this an isolated case for this channel only? If so, are you accessing a standalone channel or under The Roku Channel premium subscription?
With more detailed information, we will be able to recommend the appropriate next steps.
Warm regards,
Rey
I purchased the tennis channel + thru Roku for $109, I stream Roku using tennis channel+ and the app is trying to load the tennis program and it fails. I have not been able to watch one show. I cannot get the tennis channel since Roku is not a cable provider of the tennis channel. Roku is working properly for all my other channels since I watch mainly you-tube-tv. It appears that this app is not working properly.
Hi danlc,
Thanks for posting to the Roku Community!
We understand that you're having problems streaming with Tennis Channel +. We're happy to help. In some cases, removing the channel and then reinstalling it may help. Please follow the steps below:
- Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
- Restart your Roku device: Restart your device from Settings > System > Power > System Restart (if you do not see a Power submenu, skip to the next step).
- Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.
Let us know if this works for you!
Best regards,
Eunice
