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Megachrome
Reel Rookie
‎09-02-2023 11:40 AM

Subscription not exist Warning

After cleaning up unwanted channel icons a couple of months back, I am now presented with the grammatically poor warning "Subscription not exists or has expired. Please launch the channel normally to subscribe".

I get this regardless of which channel I had previously been watching, every time I turn on my TV.

Its just annoying, any help would be appreciated!

Dan

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3 REPLIES 3
renojim
Community Streaming Expert
‎09-02-2023 12:16 PM

Re: Subscription not exist Warning

It doesn't say what "the channel" it's referring to is?  Since you say you see it when you turn on the TV, could it have something to do with the screensaver you're using?  Is it a Roku TV or a Roku device connected to a TV?

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Megachrome
Reel Rookie
‎09-02-2023 07:12 PM

Re: Subscription not exist Warning

You nailed it. It was a Screensaver. When I changed it, the issue went away.

 

Many thanks!

Dan

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Savanhahn
Reel Rookie
‎09-30-2023 04:57 PM

Re: Subscription not exist Warning

I am getting this same issue on my Roku tv- with Hulu/espn+ and Disney. Has anyone found a solution?

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