Channels & viewing

[colukgo2]

Is anyone else having issues with their Roku not running the Spotify app? I usually listen to podcasts to fall asleep and as of yesterday Spotify stopped working. I tried it on both models of plug in Rokus (Roku express & Roku express 4K) and neither run it. I tried restarting them, checking the app for updates, deleting/redownloading Spotify, and updating the Roku software to no avail.

[makaiguy]

Spotify is working like normal here.

After removing the channel, but BEFORE reinstalling it, RESTART** your Roku to clear its memory cache. Without the restart you may not get a clean reinstall. This is not a cure-all but at least it will assure you of having an uncorrupted copy of the current channel app.

Depending on your Roku model number you'll find the "System restart" option under either "Settings > System > Power" or under "Settings > System". If you don't have sufficient control to use the menus, or if it is just more convenient, you can also restart by pulling the power plug for a short while, then plugging it back in.

**On a Roku TV with "Fast TV Start" enabled, turning the TV off/on only puts you in/out of a low power standby state, it does NOT give you a complete restart. Use the methods above.