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Spotfiy App Installing without asking for Pin

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Hello, I'm looking for some help on an issue we just found... We have Parental Controls enabled on our Roku TV. You can't install an app unless a PIN code is entered. However, in the Spotify app on a phone you can cast to a device. It sees the Roku TV and allows casting and installs the application on the TV without asking for a PIN code. This seems broken. We don't want our kids installing Spotify on our TV without our permission.

Curious if anyone knew of a way to fix this loophole? Thanks!

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RokuAustin
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Community Manager

Re: Spotfiy App Installing without asking for Pin

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Hi there!

Casting music is made easy by design and won't require your Roku PIN and this is intended behavior. Spotify has its own parental controls and there is also a Spotify for Kids option.

But, we can understand the frustration and if you don't want anything to be cast from Spotify, there are a few ways you can achieve this, but it would require changing some settings. 

If you're using an Apple device, go into your AirPlay settings and change your settings here. You can disable AirPlay completely, or forget all devices and require an on-screen pin, but if the kids have access to the casting device, they can use the pin, so you'll need to disable AirPlay completely. You can find AirPlay settings on your Roku device under Home > Settings > AirPlay and HomeKit

You can also disable Screen Mirroring if you prefer, under Home > Settings > System > Screen Mirroring.

If either of those two options doesn't achieve the goal you're trying to achieve, you can create a separate wireless ID (SSID) on your router, and move your Roku TV to segment network traffic, but this means you won't be able to cast anything to your Roku TV. You can also segment network traffic without a new SSID, but that support would be beyond this forum and require a call to your ISP. 

So, there are several ways to do this depending on the host device and if you want to disable casting all together or just Spotify. It could also be helpful to chat with the kids about expectations or keeping an eye on the device they're using to cast Spotify from. Hope the information above is helpful!

If anything else comes up, the Community will be here. 

Happy Streaming!

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RokuAustin
Community Manager
Community Manager

Re: Spotfiy App Installing without asking for Pin

Jump to solution

Hi there!

Casting music is made easy by design and won't require your Roku PIN and this is intended behavior. Spotify has its own parental controls and there is also a Spotify for Kids option.

But, we can understand the frustration and if you don't want anything to be cast from Spotify, there are a few ways you can achieve this, but it would require changing some settings. 

If you're using an Apple device, go into your AirPlay settings and change your settings here. You can disable AirPlay completely, or forget all devices and require an on-screen pin, but if the kids have access to the casting device, they can use the pin, so you'll need to disable AirPlay completely. You can find AirPlay settings on your Roku device under Home > Settings > AirPlay and HomeKit

You can also disable Screen Mirroring if you prefer, under Home > Settings > System > Screen Mirroring.

If either of those two options doesn't achieve the goal you're trying to achieve, you can create a separate wireless ID (SSID) on your router, and move your Roku TV to segment network traffic, but this means you won't be able to cast anything to your Roku TV. You can also segment network traffic without a new SSID, but that support would be beyond this forum and require a call to your ISP. 

So, there are several ways to do this depending on the host device and if you want to disable casting all together or just Spotify. It could also be helpful to chat with the kids about expectations or keeping an eye on the device they're using to cast Spotify from. Hope the information above is helpful!

If anything else comes up, the Community will be here. 

Happy Streaming!

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
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