Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Reel Rookie

Spectrum App won't remain logged in

This is an issue ONLY with the Spectrum app. Every time I wish to stream Spectrum (no cable boxes, only streaming), we have to re-enter our account information. This is especially annoying as we have a long nonsensical p/w and have to look it up every time.

We will also be asking Spectrum, but Spectrum customer service is laughable, at best.

0 Kudos

Re: Spectrum App won't remain logged in

We are struggling with the exact same issue. We own a 15-unit motel and each room has a Roku TV. Every day I have to go into each room to log back into the app. It's beyond frustrating. I haven't found a solution yet. 

0 Kudos