Channels & viewing

[RokuJohnB]

Hi @Txlady377 @PJD11,

Thanks for keeping us posted, and welcome to the Roku Community!

We want to investigate this issue you had with the screaming commercial further. Can you please provide the following information?

• What specific channel are you seeing these commercials or advertisements?
• Could you provide us with the photo?

With detailed information, we will be able to assist you further.

Thanks,
John

[Dynamo3d]

Hi John. I’m the original poster. These are Roku commercials. If you look through the post one wonderful user posted a YouTube link to all 3 “screaming” commercials that are running. 

[Dynamo3d]

Here are the links: 

I can think of no other reason.

https://www.youtube.com/watch?v=XVqH_Rjuu4A (Where's the remote)

https://www.youtube.com/watch?v=q58r7mZiuCs (Did you look on the thing)

https://www.youtube.com/watch?v=o7w2C0eVCCk (I hate buying TVs)

[RokuEmmanuel-D]

Welcome, @Pnichols0822. 

Thanks for flagging this here in the Roku Community!

We understand your frustration about the loud commercials you're encountering while streaming your favorite movie. 

Could you please confirm if you have already performed the troubleshooting steps provided on this thread by @RokuArjiemar? If not, we highly recommend trying them to see if they improve your experience. 

We value your feedback and would be more than willing to pass this on to the relevant team for review.

Please get back to us if you need more help.

Sincerely,
Emman

[Kublaikhan]

The screaming commercial is on the Roku Channel. I don't have a camera on my TV.

You can find it if you listen. It's outrageous, offensive and disturbing.

Please act quickly. You can't imagine the effect this has on your customers.

Sincerely,

Cate

[Mr-Rex]

VERY annoying! Can a Roku company manager here contact the Roku marketing folks and ask them to pull the ad?

I agree with others: There's no reason for a screaming ad. It's NOT funny, and it can do actual harm to people sensitive to loud noises.

[Kublaikhan]

This commercial is intolerable.

It's on the Watch Free channel advertising Roku.

[RokuCarly]

Hi Community users!

Greetings from the Roku Community.

We appreciate you for sharing your feedback with us. Rest assured that the team has already been notified about this for review. 

Feel free to reach out if there's anything else you'd like us to address, we'd be more than happy to listen and take appropriate action. 

Best regards,
Carly

[smithfamily99]

Due to this most irritating, offensive, disturbing, stressful, pointless, horrible commercial I’ve ever seen, WE WILL NOT BE BUYING ANY MORE ROKU TV’s. E-V-E-R due to this stupid commercial.  Whoever thought this was a good idea needs to be fired. Done

[Delfor24]

I can't stand this commercial. It actually makes me nauseated and I have to mute the tv until irs off. Please get rid of it / them.