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Labrador64
Newbie

Peacock app not opening anymore

The Peacock app will not open on my parent's onn. Roku TV 65". We removed the app and reinstalled but it still won't open, it just goes straight back to the Roku menu. How do we fix this??

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makaiguy
Community Streaming Expert

Re: Peacock app not opening anymore

@Labrador64-

After removing the channel, but BEFORE reinstalling it, did you RESTART** your Roku to clear its memory cache? Without the restart you may not get a clean reinstall. This is not a cure-all but at least it will assure you of having an uncorrupted copy of the current channel app.

Depending on your Roku model number you'll find the "System restart" option under either "Settings > System > Power" or under "Settings > System". If you don't have sufficient control to use the menus, or if it is just more convenient, you can also restart by pulling the power plug for a short while, then plugging it back in.

**On a Roku TV with "Fast TV Start" enabled, turning the TV off/on only puts you in/out of a low power standby state, it does NOT give you a complete restart. Use the methods above.

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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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