Channels & viewing

[renojim]

@AgustinaCA, that helps.  It's definitely "Sign in" that you want to use.  I did find this:

"How do I stream Paramount+ with my Walmart+ membership?

It’s easy! Once you’ve linked your Walmart+ and Paramount+ accounts, you can visit paramountplus.com or the Paramount+ app from any supported device and begin streaming."

https://help.paramountplus.com/s/article/PD-Is-Paramount-available-with-a-Walmart-membership#howto

I think @makaiguy 's post above gives the proper steps to take for this linking of accounts.  If you've already tried those steps, I think Walmart or Paramount+ would be better places for help.

[cernickl58gmail]

What she’s talking about from the Walmart app on the smartphone. I’m having the same issue. My Roku tv won’t let me connect to Paramount +. It asks for my password. I put it in and it tells me I’m wrong!?!? So, how do I log in??

Thanks

[gasdude]

After you have signed up for the free paramount  account in the Walmart+ go to the Roku Home page on the TV. Scroll down to Streaming Store and enter. In this screen there are two Paramount apps. You do not want the App: Paramount + on The Roku Channel!  You want the app that only has Paramount+. ( Apps that say "on Yhe Roku Channel" will need to be billed  through Roku.) Add the App to your screen and enter. It will ask for your email address and passwork. Once completed  scroll up the info bar above your profile pic  to Paramount + and enter to see account info. Enter manage plan and it shouls tell you you signed up via Walmart+. You are done.

[cernickl58gmail]

Hi, thanks for the info but both my Paramount Plus apps in the Roku store say “on the Roku channel. What do I do about this issue!! 
Thanks

[cernickl58gmail]

Hi, yesterday I received an email about an issue with 2 Paramount+ apps. I was instructed to choose the one not from the Roku channel. I wrote that both say Roku channel and no one has responded. So, do I delete both and start over or?!?!?!  Please let me know. 
Thanks

[renojim]

@cernickl58gmail, go into "Streaming Store" and search for Paramount.  You should see two options.  If not, can you post a picture of what you see?  Here's what I see:

There's two Paramount+ choices - one with "on The Roku Channel" and one without.  You want the one without.  If the other appears on your Home Screen, press * on your Roku remote and remove it.  I have to admit that I have no idea what the ones "with Showtime" East and West do.

[RokuCarly]

Hi, @cernickl58gmail.

Greetings from the Roku Community.

You can add this app directly from the Roku Channel Store website | Paramount Plus to see if it helps. Here's our support article dedicated to this as well: How to add apps to your Roku streaming device

Let us know how it goes and we'll go from there. 

Best regards,
Carly

[atc98092]

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@cernickl58gmail wrote:

Hi, thanks for the info but both my Paramount Plus apps in the Roku store say “on the Roku channel. What do I do about this issue!! 
Thanks

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When I search the channel store for Paramount, it returns five results. Only one is labeled "Paramount Plus" and it doesn't say anything about The Roku Channel. But I did see in their description that Paramount+ is only available in the US. Are you by any chance located somewhere else? Remember, it is entirely possible that Paramount+ is available outside the US on platforms other than Roku, but only Paramount can make it available on the Roku platform as well. Roku cannot change the settings the app provider configures for their app.