Hello Danny. I just tonight received the same canned response from the customer service rep I've been engaged in for days on this, after going through his checklist of all the things to try (all of which I already had tried). What also makes this a Roku issue, and not a Paramount+ issue, is that I have another Roku, different product, on another TV, and there are no issues on Paramount+ like I am seeing on this one.
I don't blame you. You seem like a good guy who is trying to help in reading through various threads. For Roku, however, this is a known issue, across multiple topics and threads, and pages and pages of customer complaints where Roku's solution is to blame the other guy, when everyone knows the problem resides with Roku and not Paramount+.
I just replied to the rep that I will be purchasing and switching out this holiday season to one of your competitor's streaming product(s). It is not a matter of the money. It's the principle of the thing. Roku just lost me for life. Take care