Channels & viewing

[Jayiw]

Within the last couple of weeks, my paramount plus app on my roku tv has basically become unusable due to the ui being so slow. Moving up or down/left or right takes 3 seconds each click of the remote. No other app has that issue. I have tried uninstalling and reinstalling the app and it's still the same way. Thank you. 

[makaiguy]

@Jayiw-

I am not seeing this here.

After removing the channel, did you restart** your Roku to clear its memory cache BEFORE reinstalling the channel? Without the restart you may not get a clean reinstall.

Depending on your Roku model you'll find the "System restart" option under either "Settings > System > Power" or if you don't have the Power option, under "Settings > System". If you don't have sufficient control to use the menus, or if it is just more convenient, you can also restart by pulling the power plug for a short while, then plugging it back in.

**On a Roku TV with "Fast TV Start" enabled, turning the TV off/on only puts you in/out of a low power standby state, it does NOT give you a complete restart. Use the methods above.