Yeah, same here. I am signed in with Dish Network as my provider and it still tells me I need to be subscribed. So I went and then logged in as well with my Paramount plus login and it tells me the same thing. So I uninstall the app and power cycled and rebooted, according to the directions here by going through the settings, and what not. And then I reinstalled the channel and it still showed me logged in with both providers. I tried this process a few times. I’m watching the game on my dish Netwerk set top box. I couldn’t be more frustrated with streaming. It is hot garbage I have been streaming since the very first Roku player was released. And has everybody’s transition towards it it’s gotten worse and worse.
Thanks for the post.
If you are still unable to resolve the issue, we would recommend contacting the channel provider for further assistance regarding authenticating the channel. Many channels on Roku are developed and maintained by the channel provider themselves.
Thanks,
Danny
These Roku devices are junk when it comes to streaming. NBCS and now NFLN not working even thought my Dish Newtwork subscription has both channels. I used to be able to stream content from both apps now nothing. Tried ALL the steps suggested just like others have done with no luck. Come on Roku you have a wonderful interface but garbage streaming services. Get with it!!!
Hi base957,
We are sorry for the experience. This is not what we aim for.
May we know what troubleshooting steps you have taken so far? Also, upon exhausting troubleshooting steps and nothing's working, we'd recommend you reach out to the channel provider, as they may be aware of the issue and provide additional assistance with their channel's functionality.
Let us know what you find out.
Regards,
Janadee
Done everything recommended in this and other threads: log out, uninstall app, reset TV, re-install app, check for updates, log back into app. Nothing works. You guys sound like a broken record telling people to preform these steps or contact the app developer. ITS NOT THE APPS. All the apps work on my phone, my iPad, my laptop. My Roku TV is the ONLY device they will not work. I know it’s the Roku platform because these apps all worked before an update that pushed through on the TV in early November. It’s all over these forums that users are having issues exactly like this and there is zero fix. Time for Roku to get this fixed for it’s faithful customers.
